Shipping

• Location: All our products ship from our central warehouse located in Spokane, WA.
• Duration: For the majority of locations, customers can expect their deliveries within 2-3 business days. Please note that deliveries to Alaska and Hawaii may take a bit longer. During holidays observed by the USPS, some locations might experience shipping durations of up to 5 business days.
• Fees: We are pleased to offer free shipping for all our retail customers. However, for our Wholesale and Club members, shipping fees are as specified in their respective membership or partnership programs.

Returns

• Lifetime Guarantee: At RangeMaster Shoulder Therapy, we pride ourselves on the quality of our products. This is why we provide a lifetime guarantee on everything we sell. If at any time you find yourself unsatisfied with your purchase, please contact us.
• Conditions for Returns: We are committed to ensuring the satisfaction of our customers, and therefore, returns and refunds are almost always accepted. However, in the rare instances where there's a suspicion of fraud or a potential abuse of our refund system, we reserve the right to exercise our best judgment.
• Return Shipping: Concerned about the cost of returning a product? Don’t be! RangeMaster Shoulder Therapy will cover the return shipping fees for all our customers.

Your trust and satisfaction are paramount to us. If you have any questions or need further clarification on our shipping and returns policy, please don’t hesitate to reach out to our customer service team at hello@myrangemaster.com.